Collections Supervisor

Job description

Overview Position Summary: The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. Responsibilities: Essential Duties and Responsibilities: - Supervise and collect outstanding receivable through telephone and written communication daily. - Supervise the staff's monitoring of assigned accounts to provide cash flow and bottom-line profitability. - Resolve discrepancies of payments on a timely basis. - Work closely with credit department when additional credit is required or account is delinquent and possible credit suspension is under consideration. - Prepare documentation for write-off approvals. - Escalate overdue AR for additional collection efforts. - Maintain working knowledge of industry and economic events having an impact on operations. - Review, maintain, and generate reporting to identify delinquent accounts and other collection measurements. - Perform month-end close reporting activities - Provide follow up on identified issues and discrepancies. - Lead conference calls to resolve ongoing collection issues via Teams and in person. - Train and familiarize staff o...