Client Services Coordinator

Job description

JOB SUMMARY: The Client Service Coordinator serves as a key liaison between program staff, families, funding sources, and the Finance Department. This position is responsible for maintaining accurate client financial and benefits records, supporting compliance with state and federal regulations, and supports the Accounts Payable with financial processing and documentation. The role requires strong attention to detail, confidentiality, collaboration, and commitment to the agency’s mission. WORK SCHEDULE: Adelbrook is a 24/7 operating Agency. This position follows a primarily administrative, weekday schedule during regular business hours. Occasional schedule adjustments may be required to support agency operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Complete, submit, and maintain applications for public benefits, including Social Security, Medicaid, DSS programs, rent subsidies, and other applicable funding sources. - Monitor benefit eligibility status and ensure timely renewals and recertifications. - Maintain organized, accurate, and up-to-date client financial and benefit files in compliance with audit, regulatory, and agency requirements. - Submit required documentation to...