Concierge, Hope Lodge - (Bi-Weekly /Sat and Sun - 3:30pm - 12:00am)

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe, and supportive environment. This role assists with guest check-in/out, responds to inquiries, and coordinates transportation and security. The schedule for this role is 3:30pm - 12:00am, (Bi-Weekly Saturday - Sunday) at $19.54 per hour. This role is eligible for additional 15% shift differential pay due to hours worked on weekends. ESSENTIAL FUNCTIONS: Greet guests and manage check-in and check-out procedures (30%) Provide information about lodge amenities and community resources (20%) Coordinate transportation & EMPOWER Program services and schedules (15%) Respond to guest requests, concerns, and emergencies (15%) Maintain organize...