Customer Success Manager - Federal

Job description

About Legion Let’s be real, AI isn’t magic; Legion was built to move beyond AI hype—delivering secure, reliable systems that work alongside the people tackling the world’s most critical challenges. Born from a Department of Defense partnership and trusted by leaders across government and enterprise, Legion embeds intelligence inside complex systems, unlocking data, accelerating human workflows, and strengthening mission-critical systems. We don’t replace workflows—we optimize them, ensuring quality, efficiency, and reliability inside the platforms our partners already use. With world-class collaborators like Palantir, Nvidia, HPE, and Oracle, we’re building intelligent infrastructure that enhances human capability and drives impact at the edge and across a range of enterprises. We’re looking for bold thinkers and doers to join us in shaping the future of AI that’s secure, grounded, and built to work. Role Responsibilities: - Advocate For Customers : Act as the voice of the customer within the organization, advocating for customer needs and requirements to the product team. - Manage Customer Requirements: Serve as project manager for any new feature development for the user as well...