Customer Service Agent

Job description

Company Description At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts. Job Description: Introduction: Be part of a customer-focused team where delivering excellent service is the priority. This role is ideal for individuals who enjoy helping others and building strong communication skills. Responsibilities: - Assist customers with inquiries, concerns, and service requests. - Provide accurate and friendly information. - Resolve basic issues and escalate when needed. - Maintain organized records of customer interactions. - Support daily operations and team service goals. Qualifications: - Strong interpersonal and communication skills. - Customer-oriented with a positive attitude. - Reliable and detail-oriented. - Comfortable interacting with diverse individuals. - Entry-level candidates welcome; training provided. Additional Information: - Competitive salary - Growth opportunities within the company - Professional development and skill-building environment - Supportive and collaborat...