Housekeeping Floor Supv

Job description

The Housekeeping Floor Supervisor oversees and assists with daily responsibilities of the Housekeeping front line personnel for the hotel. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Supervise assigned area to ensure guest rooms are serviced in accordance with established policies and standards. 2. Monitor and report on guest room status, stock levels and problem situations within hotel. 3. Regularly performs inspections of guest rooms and common/public areas within the hotel to ensure quality control. 4. Coordinate distribution and collection of keys, beepers, and other equipment for the assigned area. 5. Assist in hiring and evaluating employees. Administers established training programs. 6. Adhere to Purchasing, HR, and TERO compliance requirements. 7. Ensure top quality guest service. 8. Perform work of subordinates as needed. 9. Promote positive public/employee relations at all times. 10. Participate as a panel member on SGC's Board of Review as needed. 11. Maintain a current understanding of all policy and guidelines rega...