Mental Health Patient Coordinator - Remote - Fridays & Saturdays
PM Pediatric Care · US
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Job description
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary: Schedule: Fridays 11:00am - 7:00pm EST; Saturdays 9:00am - 5:00pm EST Compensation Range: $20/hour: The Mental Health Patient Liaison coordinates all appointments with providers for patients, referring physicians, and facilities across multiple states. In addition, the Liaison communicates key information to patients and staff members including insurance coverage, financial responsibilities, and date/time of appointments. Responsibilities: Provide warm, friendly, and excellent customer service through all interactions with patients, referral sources and staff members. Communicate directly with patients to schedule, re-schedule and/or cancel their initial and subsequent appointment requests accurately by following practice scheduling protocols and tools. Provide accurate and courteous information regarding our services to physicians and other callers. Respond effectively and promptly to all patient, provider, and team member requests. Maintain/Update patient information and working knowledge of insurance protocols. Utilizes...