Customer Service Representative II

Job description

Description What sets us apart?: - Competitive compensation plan, base salary, and annual incentive - Health Benefits: medical, dental, vision, short term and long- term disability and wellness programs - 401-k plan with company match - Comprehensive Paid Time Off and Holidays - Collaborative and Innovative work environment COMPANY OVERVIEW: Vantage Apparel is the nation’s top source for custom logo apparel, serving as the premier choice of renowned global brands. Established in 1977, we have consistently demonstrated B2B innovation in the promotional apparel industry and earned the prestigious designation of one of the “Best Places to Work” in our field. In 2024, our commitment to excellence in apparel decoration was underscored by consecutive securing the 28th PPAI Gold Pyramid award for embroidery, consistently recognized in ASI Counselor® Magazine’s Top 40 company, and the PPAI Gold Pyramid for Marketing content. These honors affirm our persistent dedication to setting industry standards. ROLE HIGHLIGHTS: The Customer Service Representative II (CSR II) plays a key role in collaborating with customers and Sales Representatives to manage inquiries and orders efficiently and profe...