Case Intake Specialist - CSR

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People. Summary: Are you driven by empathy and compassion, especially when people need it most? Do you find fulfillment in helping people rather than the powerful? If you answered yes , then our Case Consultant position could be the perfect fit for you! We are seeking full-time customer service professionals who are passionate about making a difference in people’s lives and committed to delivering an exceptional client experience. As a Case Consultant, you will be the first point of contact for clients facing challenging and often traumatic situations. Your role is pivotal in offering support and reassurance from the moment they reach out to us. The Case Control Center operates 7 days a week from 8:00 AM to 9:00 PM. This position requires active employment with full...