Shift Manager - In Room Dining (Available to work both SWING & GRAVE Shifts)

Job description

About the Role The Shift Manager-In Room Dining assists the Manager In Room Dining in overseeing the day-to-day management of the In Room Dining Operation. Position Responsibilities: - Ensures that service is carried out in accordance with established policy - Responsible for controlling labor and other operating costs - Trains and evaluates all In Room Dining personnel and enforces food and beverage policies and procedures - Facilitates communication between various hotel, casino Departments and the In-Room Dining and Amenity Department to ensure courteous and prompt service - Ensures sanitation compliance throughout In Room Dining - Handles customer complaints - Responsible for compliance with all regulatory requirements within area of responsibility - Maintains a clean, safe, hazard-free work environment within area of responsibility - Shift assignments may be irregular, and will cover days, nights, weekends and holidays - Adheres to federal, state and local laws and regulations - All other duties as assigned - The ability to handle all types of guest related situations Essential Functions: - The ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp...