Retail Associate

Job description

Thuma is seeking a proactive Retail Associate to join our team in Cherry Creek. Reporting directly to the Store Manager, the Retail Associate will exhibit an inviting, elevated, confident and friendly attitude whilst delivering a best-in-class customer experience as part of our Cherry Creek store team. Key Responsibilities: - Provide exceptional customer experience, ensuring every guest receives warm, personalized service. - Maintain the store’s visual identity within brand guidelines through merchandising and stock replenishment. - Showcase excellent product and brand knowledge. - Work collaboratively to achieve daily goals and contribute to the overall success of the store. - Operate all systems seamlessly, including POS, inventory management, and clienteling platforms. - Serve as a Thuma Brand Ambassador. - Build and nurture client relationships. - Support the ecommerce customer experience team by responding to customer service emails when needed. - Step into the cafe when needed, taking orders and serving customers with precision and care. - Support Management on back-of-house operations. - Maintain store appearance and cleanliness on a daily basis. - Other activities and funct...