Corporate IT Intern/Apprentice

Job description

About us Ankorstore exists to help independent brands and retailers thrive by making wholesale simpler, faster, and more profitable. We’re building the infrastructure that powers modern wholesale for brands — from getting discovered by the right retailers to ordering, logistics, and financing — so both sides can work together on better, more sustainable terms. About the team: The Corporate IT team is pivotal in managing and optimising IT infrastructure to support Ankorstore's mission. You'll work alongside experienced professionals in IT management, focusing on system administration, network management, and IT support. Main Responsibilities: You will support and strengthen the Ankorstore Corporate IT team by providing reliable L1/L2 technical support to all employees, contributing to Identity & Access Management (IAM/SSO), managing endpoints through MDM solutions, and automating recurring IT processes. The goal is to improve the reliability, security, and efficiency of the corporate IT infrastructure at an international scale. L1/L2 Support: Provide technical support to users on macOS and Windows environments, diagnose and resolve incidents (peripherals, network, SaaS apps), and ma...