Senior Fullstack Forward Deployed Engineer

Job description

Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. The Role: As a Fullstack Forward Deployed Engineer, you'll be embedded with our most strategic customers — the person who makes Heidi actually work in the real world. You'll own the full technical lifecycle from first deployment through to a thriving, self-sufficient customer: standing up integrations, building custom clinical workflows, debugging production issues, and becoming a trusted technical partner to the clin...