ServiceNow Architect

Job description

Job Summary: As a leading mid-market IT services solution provider, BDO Digital is seeking individuals to join the ServiceNow practice to complement its portfolio of service offerings. The ServiceNow Architect is responsible for designing, implementing, and maintaining ServiceNow solutions that align with our client's business objectives. This role requires a deep understanding of ServiceNow architecture, modules, and best practices to drive digital transformation and enhance both our IT service management capabilities and client ServiceNow platform use. Job Duties: - Leads the design and architecture of ServiceNow solutions, ensuring they meet business requirements and are scalable, secure, and efficient - Oversees and leads a team of onshore and offshore developers for the implementation of ServiceNow modules, including ITSM, ITOM, PM, CSM, HRSD, and others, ensuring seamless integration with existing systems - Customizes and configures ServiceNow applications to meet specific business needs, including workflows, forms, and user interfaces - Provides technical leadership and guidance to development teams, ensuring adherence to best practices and standards - Collaborates with clie...