National Accounts CMMS Specialist

Job description

SUMMARY: The National Accounts Computerized Maintenance Management System Specialist (NACMMS) works alongside our National Accounts Managers and Leadership in each local office to ensure our national accounts customers receive the highest level of communication and first-class customer service as outlined in our agreements. The NACMMS is responsible for administering, integrating, and optimizing all customer-facing software platforms (CMMS), including work order management systems, CRM tools, and customer portals. This role ensures accurate data flow between customer systems and internal sales and operations teams, enabling efficient lead management, job execution, and revenue tracking. This position serves as the systems bridge between customers, field crews, operations, sales, and leadership. REQUIRED QUALIFICATIONS: o I.E. - ServiceChannel, Office Trax, Corrigo, Prism, etc o Accurately captured o Properly categorized o Routed to the correct internal teams o Customer systems o Field operations platforms (CMMS) o CRM and reporting tools o Location data o Inspection notes o Photo documentation o Compliance and close out records - High School Diploma or equivalent - 2-5 Years experi...