Training Coordinator

Job description

The CyrusOne Training Team is looking for a passionate, innovative, results-oriented Training Coordinator to drive the operational training and enablement strategy at scale. We provide training products and learning solutions that enable our talented customer support and operational staff to deliver services at CyrusOne data centers. As a Training Coordinator, you would impact the development and delivery of a successful and effective global training strategy. You will innovate on behalf of learners and organizational stakeholders, improve learning impact, and ensure site staff have the resources and knowledge to deliver in their role. You will do this by implementing solutions team members want to adopt, share and improve. As a member of the global Training team, you will work to deeply understand the learner’s experience. You will own the delivery mechanism (inputs, tools, adoption, inspection, outputs and continuous improvements) while allowing for site specific design variation. You will contribute to the implementation of the global training roadmap, will work collaboratively with partner teams to meet expectations and KPIs, and participate in goal setting across the organizat...