Senior Hardware Customer Quality Manager - Automotive

Job description

Position Summary System LSI is a division within Samsung Semiconductors Europe dedicated to enhancing cars with cutting-edge infotainment systems and sensors to ensure safe driving. As a Senior Hardware Customer Quality Manager - Automotive in our System LSI business, you will play a central role in enhancing automotive safety and customer satisfaction contributing to the EMEA growing organization, while working in a diverse and multi-cultural environment. In this role, you will work as a member of the System LSI quality team supporting the R&D and industrial engineering teams. You will define quality improvement priorities through monitoring and analysis of customer complaint data. By making objective judgments and driving continuous improvement you will ensure a high level of customer satisfaction. If this sounds like you, we want to hear from you! Role and Responsibilities: - Act as the primary technical interface for all HW quality-related topics with leading automotive OEM and Tier1 to ensure high customer satisfaction. - Drive quality risks assessment using structured problems-solving methodology, coordinating Root Cause analysis and Corrective actions (8D) while ensuring con...