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Manager, Enterprise Scheduling Optimization - M-F, 8a-5:30p

ChristianaCare · US

Manager, Enterprise Scheduling Optimization - M-F, 8a-5:30p PRIMARY FUNCTION: The Scheduling Optimization Manager is responsible for providing oversight and...

Job description

Job Details Manager, Enterprise Scheduling Optimization - M-F, 8a-5:30p PRIMARY FUNCTION: The Scheduling Optimization Manager is responsible for providing oversight and leading the operational infrastructure that supports enterprise-wide provider scheduling optimization. This role is accountable for ensuring that scheduling templates are designed, implemented, and maintained in a manner that advances patient access, supports provider productivity, and aligns with organizational standards and Epic system capabilities. Reporting to the Director, Access Center, the Scheduling Optimization Manager serves as the primary operational leader for schedule template execution and optimization, translating enterprise strategy into structured, scalable workflows. This role oversees the end-to-end lifecycle of schedule template management—including intake, build coordination, implementation, quality assurance, and ongoing optimization—across all service lines supported by the organization. The Scheduling Optimization Manager is also responsible for building and leading a matrixed, specialized team that ensures consistency, accuracy, and sustainability of template practices across the organizatio...