(REMOTE) HR Workday/Help Journey's Specialist

Job description

Employment Type: Full time Shift: Description: Job Description Summary Provides expert direction, management, and assistance to managers, colleagues, and vendors in analysis and resolution of complex issues related to service and delivery of security access for HR/Payroll system. Acts as a Subject Matter Expert for administration and technology support for Workday, security role processing. Provides consultation and guidance in the interpretation and application of policies and procedures for managers and colleagues, and acts to minimize risk in all situations. Develops sustainable, efficient, and effective processes to support customers within the parameters of the department service level agreements. Markets department services and provides world class customer service. ** Position allows for work remote. - Strong Workday experience highly preferred, including experience with WD Help and Journey's. ESSENTIAL FUNCTIONS: Knows, understands, incorporates, and demonstrates the mission, vision, and values of Trinity Health in leadership, behaviors, practices, and decisions. Manages specialized Human Resource service delivery for the HR Service Center. Operates as subject matter expert...