Hospitality Attendant - Hampton Inn Buford

Job description

What you will be doing: - Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival. - Act as a liaison between guests and hotel departments by making reservations and following up on special requests. - Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services. - Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces. Qualifications: What we are looking for: Ability to stand and walk for extended periods of time - Strong communication skills verbal and written - High work ethic and self-initiative - Proven customer service skills, including ability to be resourceful and creative - Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times - Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions