Military Assistance Specialist I

Job description

Military Assistance Specialist I American Public University System Online/Remote The Military Assistance Team Specialist processes military tuition assistance forms, submits veteran’s benefits data to the VA, and processes civilian tuition assistance forms within the targeted service level performance goals set by the Department. Advise, counsel, and effectively communicate information regarding benefits available to military and veteran student population. Perform position duties while maintaining compliance with Department of Veteran Affairs (VA) and Department of Defense (DoD) regulations and policy and adhere to FERPA standards. Responsibilities: Requirements: Experience: Education : - Assists with the processing of all military and veterans educational assistance programs to include: military and civilian tuition assistance, veterans benefits (all chapters), and APUS tuition benefits - Maintains targeted Service Level Performance Goals as established by Military Assistance Management - Advises and encourages student success and persistence via telephone and email communications within established deadlines - Provides informational resources and counseling to military and veter...