Patient Services Specialist

Job description

Description South Texas Mental Health Associates is seeking a dedicated Patient Services Specialist to join our team in San Antonio, TX. As the Patient Services Specialist, you will serve as the initial point of contact for our organization, providing excellent customer service and administrative support. You will be responsible for managing the front desk area, assisting visitors, answering phone calls, and performing various clerical tasks to ensure the smooth operation of our office. Qualifications: - Create a positive, relaxing, welcoming, and professional atmosphere for patients. - Communicate clearly, effectively, and succinctly with patients and providers. - Answer phone calls, take and transmit messages; monitor and respond to voice and email. - Assist patients with check in and check out. - Assist with intake and screening of new patients. - Complete various types of paperwork for patients or insurance - Accurately document and maintain medical records. - Maintain clean, neat, and orderly front office and waiting room. - Ability to multi-task and manage time independently and in a team setting. - Schedule appointments and maintain provider schedules. - Collect patient paym...