Credit Assistant

Job description

Position Summary: The Credit Assistant will support the Credit Department in managing customer accounts, assisting with credit applications, collections, and maintaining accurate account records. This role requires strong organizational skills, attention to detail, and the ability to provide excellent customer service while protecting company assets and ensuring timely payment of receivables. Qualifications: #INDHOME - Assist customers with account inquiries, payment questions, and credit-related concerns in a professional and timely manner. - Process new customer credit applications, including gathering required documentation, verifying information, and setting up accounts in the system once approved by the credit manager. - Support the collections process by contacting customers regarding past due accounts, sending statements, and documenting all collection efforts. - Maintain accurate and up-to-date customer records, including account notes, payment history, and correspondence. - Communicate with sales staff regarding account status, credit limits, and customer payment issues, - Monitor customer accounts to ensure compliance with credit policies and escalate issues as needed. -...