(Junior) Pre-Sales Specialist (f/m/x) - Portuguese Market

Job description

Position: Pre-Sales Specialist (f/m/x) Location: Madrid, Spain: Market Focus: Portuguese-speaking customers: About Otovo: Otovo is a leading European renewable energy company making solar installations and energy storage accessible to homeowners. We operate across multiple European markets as a publicly listed company, combining stability with a fast-growing, international environment. Role Overview: As a (Junior) Pre-Sales Specialist, you are the first point of contact for Otovo customers, guiding them through the first stage of their journey with us. You manage incoming leads, book appointments, support customers with documentation, and ensure smooth coordination between Sales, Service, and Operations teams, always delivering a professional, efficient, and customer-focused experience. Key Responsibilities: Manage customer inquiries quickly and professionally across different channels Present Otovo’s value proposition and book the most suitable service based on customer needs Handle a high volume of inbound and outbound calls Qualify customers according to Otovo’s internal criteria and processes Support customers throughout the early stages of their journey with Otovo Act as a lin...