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Front Office Coordinator

Mindpath Health · Charlotte, North Carolina, US

Overview Make a Difference. Grow in Your Career. Thrive with Us.

Job description

Overview Make a Difference. Grow in Your Career. Thrive with Us. About the Role: At Mindpath Health , we’re on a mission to make mental health care more accessible and more human. As a national leader in mental health services, we empower our clinicians, support our teams, and prioritize care that helps people truly thrive. The Front Office Coordinator is a vital member of the Front Office team, supporting both clinicians and patients. This role delivers consistently friendly, high-quality customer service across all patient interactions, helping to create a welcoming, safe, and patient-centered environment. The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to maintain accurate, up-to-date records and facilitate effective communication across departments in alignment with Mindpath Health standards. This role is full-time (40 hours/week, Monday–Friday) onsite in our Charlotte office. Responsibilities: What You’ll Do: - Serve as the first point of contact for patients and visitors, delivering a positive, professional patient experience in person...