CRM Executive - Casino/iGaming
Arena Entertainment · London, England, GB
CRM Executive - London About Us We’re a digital entertainment company building modern, high-growth online platforms people genuinely enjoy using. Since 2021,...
Job description
CRM Executive - London About Us: We’re a digital entertainment company building modern, high-growth online platforms people genuinely enjoy using. Since 2021, we’ve scaled quickly across social casino, gaming and interactive entertainment, with teams operating from London, Malta, Gibraltar and Miami. We prioritise innovative technology, decentralised where possible, and build with an AI-first mindset to deliver high-quality, player-centric experiences. Free from legacy systems and slow decision-making, we move fast, test aggressively, and focus on what drives commercial performance. Role Overview: This is a high-impact CRM Executive role, reporting directly to the CRM Lead, supporting the delivery and optimisation of player communications, promotions and lifecycle journeys for one of our core social casino brands. This role is ideal for a proactive, commercially minded CRM operator who wants hands-on exposure to casino-grade CRM, promotions and lifecycle strategy. You will help execute campaigns, build journeys, analyse performance, and continuously improve how we engage, retain and monetise players. You will work across outbound and onsite CRM channels, support promotional deliver...