Head of Customer Service, Catalyst

Job description

What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us. Click on the link below to learn what our employees have to say about Evonik: https ://careers.evonik.com/en/about/meet-the-team/ Responsibilities: - Manages all Order-to-Cash processes for import, export, and domestic orders, including samples - Responsible for all documentation and paperwork in accordance and compliance with US laws and regulations - Responsible for managing 7 FTEs - Receives and processes customer inquiries and works with Sales and other colleagues on necessary tools and reporting systems - Manages billing and invoicing to customers, in addit...