Customer Service Agent

Job description

Description Customer Service Agent AMER: Hybrid / Indianapolis: About Us: For airports, for partners, for people. We are CAVU. Founded by MAG (Manchester Airports Group) and backed by over 80 years of aviation expertise, we’re striving to revolutionize airport travel, creating value for passengers and the businesses that serve them. Why CAVU?: Our name is taken from the aviation, meteorology term, ‘Ceiling And Visibility Unlimited’ (CAVU) , which designates the perfect flying condition, where the ceiling is more than 10,000ft and the visibility is more than ten miles. More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers. What’s the role?: We are looking for a Customer Service Agent (AMER) to be the dedicated point of contact for our US markets. This role will support a variety of products including distribution channels, airport parking reservations, lounges, and park-sleep-fly. Based remotely, you’ll work 12 PM – 8 PM EST, 5 days a week (with two days off), managing a combination of inbound...