Field Service Technician

Job description

PURPOSE AND SCOPE: The Field Service Technician performs client-site installation, service and maintenance on company manufactured and/or distributed equipment within the assigned regional area(s). The incumbent provides technical support in the diagnosis of operational and/or technical issues of applicable equipment. The Field Service Technician performs all responsibilities in compliance with company policies and procedures intended to meet health and safety, compliance and regulatory guidelines. PRINCIPAL DUTIES AND RESPONSIBILITIES: Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. - Performs all assigned equipment installation, service and/or maintenance in compliance with company policies and procedures. - Provides high level technical in-service support for cross-divisional teams and/or customers as requested. - Handles various confidential patient and/or health information in compliance with company policies and procedures, HIPAA, and other regulatory requirements. - Ensures data accuracy and integrity within applicable systems throughout the documentation process of...