Client Account Administrator

Job description

Company Description iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At iForce we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description: We’re looking for a highly organised and adaptable Client Account Administrator to support our client accounts team. This role suits someone who can learn quickly, handle confidential information with care, and step in to support site administration when needed. What you’ll be doing;: - Managing client queries and maintaining a shared inbox with timely, professional responses - Producing and distributing reports (Returns & E-fulfilment) - Supporting order processing, corrections, and issue resolution - Liaising daily with clients, site teams, and internal stakeholders - Handling sensitive and confidential information accurately - Providing ad hoc site admin support and covering colleagues during absence Qualifications: - Previous administrative experience is...