Field Service Engineer

Job description

JOB DESCRIPTION: Field Service Engineer Abbott Vascular is dedicated to advancing patient care by transforming the treatment of vascular disease through medical device innovations, investments in research and development, and physician training and education. We have an industry-leading pipeline and comprehensive portfolio of products for cardiac and vascular care. We are recruiting for an experienced Field Service Engineer to be responsible for the installation, upgrade, repair and preventative maintenance of Vascular capital equipment. Working closely with the central dispatch team as well as sales/clinical colleagues, the Field Service Engineer will be responsible for driving customer satisfaction through service excellence. Key Responsibilities: - Hardware/software field support: includes system installation, maintenance, calibration, upgrades, troubleshooting and repair, also includes demo system maintenance and preparation for congresses - Document field service interventions per QA system requirements - Report capital equipment incidents per QA system requirements - Provide support and technical assistance for in-house training courses and congresses - Provide system mainten...