IT Support Technician

Job description

Description Lyons Magnus is a multi-national, multi-plant food and beverage manufacturer that invests in modern enterprise systems, analytics, and manufacturing technologies to support operational excellence across its locations. The IT Support Technician provides first- and second-level technical support primarily at the Fresno Corporate Office, including production and warehouse operations, while also supporting users across multiple sites. This role delivers hands-on assistance for end-user devices, Microsoft-based systems, and business applications, ensuring reliable IT services for corporate, manufacturing, and mobile users. Pay Range: $26.00 - $35.00 per hour Hours: 7:00 am - 4:00 pm or 8:00 am - 5:00 pm Schedule: Monday - Friday: Location: Fresno, CA: Travel Requirements: None: Work Environment Available: Office and production Requirements: Core Responsibilities: - Provide first-level IT support and assist with advanced troubleshooting alongside senior IT staff - Respond to help desk tickets, emails, calls, and walk-up requests in a timely, professional manner - Support Windows laptops, desktops, printers, peripherals, and mobile devices - Troubleshoot Microsoft 365 (Outlook...