Receptionist

Job description

Job Overview: The Receptionist serves as the first point of contact at Citadel Headquarters and plays a key role in creating a welcoming, professional, and secure environment for all guests, employees, and partners. This role is responsible for delivering high-quality customer service experience while efficiently managing daily front desk operations, supporting internal teams, and coordinating communication related to visitors, vendors, and deliveries. In addition to greeting and assisting visitors, the Receptionist supports office operations by managing café and pantry inventory, assisting with supplies and event-related needs, accepting and distributing packages, and performing administrative tasks as needed. While this position maintains consistent, standard working hours, there will be occasions when adjusted hours are required to support scheduled events at Citadel Headquarters, so flexibility will be essential. The ideal candidate is organized, approachable, and detail-oriented, with the ability to maintain confidentiality and always represent Citadel with professionalism. Responsibilities: - Will report to the Director of Organizational Health and Engagement within the HR De...