Resident Account Specialist

Job description

Benefits: Resident Account Specialist 📍 Stockbridge / McDonough, GA Area 💰 $24–$28/hour (commensurate with experience) 🏠 Multi-site role supporting two communities Axia Residential is seeking a detail-oriented and customer-focused Resident Account Specialist to support resident account management and delinquency reduction efforts across two multifamily communities. This role is ideal for someone who enjoys problem-solving, working with residents, and helping drive operational and financial performance. - 401(k) - 401(k) matching - Bonus based on performance - Competitive salary - Dental insurance - Employee discounts - Health insurance - Opportunity for advancement - Paid time off - Parental leave - Vision insurance - Manage resident accounts and monitor outstanding balances - Support delinquency reduction efforts through resident outreach and payment follow-up - Work closely with onsite teams and residents to resolve account issues professionally and efficiently - Review resident ledgers and maintain accurate account records - Assist with payment arrangements, notices, and account documentation - Support move-out account processing and final balance reconciliation - Help identify...