Central Operations Manager - Office of the COO

Job description

Central Operations Manager - Office of the COO Role Summary: This role will support the Central Operations team, led by the COO, while working closely with senior leaders across the business to drive impactful change. This role supports the Central Operations team in driving the efficiency, effectiveness, and strategic alignment of business operations across the organisation. Roles and Responsibilities: - Excellent communication and presentation skills. - Prepare presentations, reports, and updates for senior leaders and stakeholders. - Identify and resolve operational bottlenecks, proactively addressing issues to minimise disruption and risk. - Develop, implement, and monitor operational policies, procedures, and best practices to drive efficiency, quality, and compliance. - Lead and manage cross-functional projects and initiatives, ensuring timely delivery and effective stakeholder engagement. - Analyse operational data and KPIs to inform decision-making and recommend improvements. - Champion a culture of continuous improvement, regularly reviewing processes to identify opportunities for optimisation and innovation. - Lead change management efforts, ensuring smooth adoption of ne...