Dispensary Supervisor

Job description

Job Description: The Dispensary Supervisor supports the day-to-day operations of an adult-use cannabis dispensary licensed under Ohio’s Division of Cannabis Control (DCC). This role ensures full compliance with state regulations, manages team performance, maintains secure handling and dispensing of cannabis products, and delivers an exceptional adult-use retail experience for customers 21 and older. Duties & Responsibilities: Compliance & Security: - Enforce all DCC regulations; customer age verification, purchase limits, advertising, signage, prohibited items). - Maintain 24/7 video surveillance, secure access points, alarm systems, and restricted area access. - Conduct daily inventory audits, loss prevention measures, and discrepancy reporting via Metrc. - Oversee customer access procedures, ensuring ID scans and age (21+) are verified at entry. - Maintain all necessary records: purchase transactions, destruction logs, employee certifications, and incident reports. Team Management: - Lead, schedule, and supervise budtenders, receptionists, and floor staff across shifts. - Train new hires in DCC adult-use cannabis laws, customer service standards, and point-of-sale usage. - Hold t...