Customer Service Administrator

Job description

About Us Glass Outlet is a national supplier of innovative building products for trade-only customers, including glass, aluminum fencing, balustrading, screening, and shower screens. With a strong reputation for quality and service, our Molendinar depot in Gold Coast provides a one-stop solution for our trade customers' building material needs. About The Role: We are seeking a motivated individual with strong office administration, customer service, and trade sales skills to join our team at the Molendinar depot. Working side by side with team members, you be a key point of contact for trade customers, handling sales orders, processing transactions, and managing inquiries. You will also actively engage in trade sales by building relationships with our clients. Additionally, you will assist with scheduling freight and general administrative tasks. A proactive attitude, attention to detail, and the ability to multi-task are essential for success. Key Responsibilities: - Preparing system-generated picking/packing reports for warehouse/production areas - Serving trade customers by processing sales orders, generating invoices, and managing stock inquiries - Actively engaging in trade sa...