Patient Service Representative

Job description

Department: 01120 AMG Wautoma - Family Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-Friday hours will be between 6:45am and 5PM no weekends Pay Range: $19.80 - $29.70 Major Responsibilities: - Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. - Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. - Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient. - Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate. - Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements. - Identifies, reports, and resolv...