Team Leader

Job description

Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink. Job Description: As Front of House Team Leader, you'll be the face of the pub, ensuring smooth day-to-day operations and leading the front of house team to provide outstanding customer service. You'll play a key role in maintaining high standards while creating a welcoming environment for every guest. Qualifications: As a Team Leader, you will… - Provide customers with a heartfelt and memorable experience each and every time they visit. - Lead, motivate, and support the team during service - Ensure exceptional customer service and handle guest queries professionally - Oversee daily operations including opening/closing procedures - Maintain the standards and presentation of the pub in...