Account Manager - Birmingham Pathology Lab, AL

Job description

We’re looking for a dedicated, detail oriented Account Manager to serve as the key connection between our organization and the clinicians who trust us with their patient referrals. In this role, you’ll partner closely with our sales team, dive into data, help shape market strategies, and ensure our clients receive exceptional service—every time. Duties Include: - Serve as the primary point of contact for referring clinicians, responding quickly and effectively to their needs. - Manage inbound client calls and inquiries, providing excellent support and routing requests to the right team. - Monitor account activity, analyze referral data, and ensure clients receive ongoing support. - Maintain accurate documentation within our LIS system, email logs, and internal records. - Collaborate with the external sales team to develop strategic marketing plans and help achieve key performance goals. - Build strong cross functional partnerships with multiple internal departments. - Communicate clearly with clinicians and internal teams to resolve issues and maintain trust. - Become an expert in the processes and operations that directly affect our clients Requirements Include: - Strong multitask...