Overnight Concierge - Sonterra

Job description

Franklin Park Sonterra is seeking someone bright and personable to work at our front desk as a concierge. We offer assisted living and memory care in a spacious and elegant environment with amenities such as an art studio and furnished courtyard. As the person who is often the first contact for our guests and residents, the concierge must provide exemplary customer service both in person and by telephone. The concierge provides administrative support to various departments. Starting wage is depending on experience. Schedule will be on a rotating basis. THINGS YOU WILL LOVE ABOUT THIS JOB: - Variety of duties - Beautiful working environment - Making a difference in people’s lives - The chance to learn something new every day KEY DUTIES INCLUDE: - Answer phone in a prompt and professional manner. Forward calls, provide requested information and/or take messages as needed. Expedite sales/marketing calls. - Assist with outgoing and incoming mail and deliveries, including sorting and routing - Assist with urgent staffing needs -- may help calling part-time and PRN staff to cover vacant shifts - Obtain information for residents, assist them to register for activities or services, and ens...