Patient Coordinator

Job description

Description Are you a problem solver at heart? Do you have excellent organization and customer service skills? Can you multi-task in a busy environment? If so, Albany ENT & Allergy Services is looking for you! The Patient Coordinator is responsible for utilizing the NextGen system and various other programs to complete daily duties and responsible for ensuring that all patient appointments outside of the practice are scheduled and the most accurate medical records are obtained prior to the patient visit. After the training period, the Patient Coordinator may have the opportunity to work on a hybrid work schedule. Duties & Responsibilities: - Monitors tasks from providers and other staff for patient orders, imaging and out of office referrals. - Process and coordinate imaging and outside testing for patients. - Completes chart prep by obtaining and reviewing clinical documentation and physician referral information to ensure that clinical notes and diagnostic reports are available prior to scheduled patient office appointment and prepared and ready for physician at time of appointment. - Returning patient phone calls and maintaining patient communication for continuity of care - Obt...