Customer Quality Manager

Job description

It's exciting to work for a company that makes the world measurably better. We're committed to bringing safety, quality, and customer focus to the business of advanced ceramics manufacturing. Job Title: Customer Quality Manager Responsible for managing and representing the Global Quality interface efforts for key Semiconductor customer accounts by assuring compliance to requirements and enhancing relationships through supporting continuous improvement initiatives. Acts as a vital link between customer and internal quality stakeholders, facilitating communications and alignment on key initiatives. Role & Responsibilities: - Assist with data collection, DOE test development, material tracking, design review submissions, etc. for all equipment, part, and powder qualifications - Serve as the single point of contact for key customers (Key Accounts) for; Setting Quality Goals & Objectives: - Scorecard management from a corporate perspective - Consolidate all report card scores and comments into a single file that contains trends and charts for presentation and analysis - Develop a summary of Key Quality Metric performance - Coordinate all the separate factory scorecards into a single cor...