Risk Manager, Trust and Safety

Job description

Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 4 years of experience in escalation management, crisis management, or a related field. - Experience in Google Workspace applications (e.g., Sheets, Documents, or Drive). Preferred qualifications: - Experience in cross-functional collaboration and stakeholder management across multiple complex issues. - Experience with managing escalations and crises, working with front-line teams and executives at the same time. - Ability to grow in a high-pressure, fast-paced and unstructured environment with minimal manager guidance. - Ability and willingness to work across time zones, including sporadic off-hours work and weekend oncall work, to communicate with a globally distributed team. - Ability to leverage GenAI integrations. - Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment. About the job: Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to pro...