Manager On Duty (Weekday Evenings)

Job description

Description SHIFTS: Monday-Friday 4:30pm-10:00pm: POSITION SUMMARY: The manager on duty is responsible for assisting the branch director in all areas, providing support to the front desk as needed, and to assist with membership system management and to ensure the safety of all participants in the facility. In addition, every position in the YMCA of East Tennessee is responsible for upholding the Judeo-Christian principles that are central to our mission by modeling behaviors that exemplify the Y’s core values - caring, honesty, respect and responsibility. CORE FUNCTIONS: 1. Proficient in DAXKO operations including but not limited to; imputing members and programs, receiving, collections, terminations, and deposits. 2. Proficient in Daxko Engage, including but not limited to; logging conversations with members each shift, utilizing and completing tasks, etc. 3. Proficient in SmartStart scheduling. 4. Handle customer and employee issues in a positive way upholding the Y’s values. 5. Must be able to work a rotating schedule that may include evenings and weekend work. 6. Provide leadership and customer service in all areas of the facility including the front desk. This may include but...