Property Helpdesk Advisor

Job description

Job Description: 1 Help Desk Advisor Roles Available (Multichannel) Location: Bupa Place, Salford Salary: Up to £28,000 + Bupa benefits Hours: 37.5 per week | Monday–Friday | Core hours between 8am–6pm Hybrid Working: Office-based for the first 6 months, then 1 day/week from home About the Role: We recently launched a brand-new Property Helpdesk, and we’re looking for someone to join the team. You’ll be the first point of contact for property-related issues across Bupa’s UK sites, from care homes and dental practices to corporate offices. Whether it’s a broken light, a faulty fridge, or a dental chair that’s decided to take the day off, you’ll be the one making sure the right people are on the case. You’ll log and manage requests using our CAFM system (Job Logic), follow up with contractors and internal teams, and keep things moving. It’s fast-paced, varied, and genuinely important work and you’ll be part of a team that’s learning and growing together. What You’ll Be Doing: - Logging and managing property issues across Bupa’s UK sites using Job Logic - Prioritising and escalating incidents, especially critical (P1) ones - Coordinating with internal teams and external contractors to...