Service Dispatcher

Job description

The Service Dispatcher reports to the Department Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Department Manager in achieving the applicable sections of the strategic plan. Benefits Initiative, integrity, and organizational skills are essential to achieving departmental goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service technicians and service customers. Representative duties include: - Medical Insurance - Dental Insurance - 401K retirement - Competitive Compensation - Year-Round Work - Drug Free Workplace - Assisting the Department Manager in the planning, organizing, and coordination of department resources and goals. - Scheduling service jobs taking into consideration the expected complexity of the job and the experience and capabilities of available technicians. - Maintaining a working relationship with account's to build the customer base. - Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. - Help...