HVAC Customer Service Representative

Job description

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: - Competitive Starting Pay - Paid Training - Global Advancement Opportunities - Company Vehicle (as applicable) - Referral Bonuses - Comprehensive Benefits - Medical/Dental/Vision insurance - Health Savings Account (HSA) - Life Insurance - 401(k) savings plan with company match - Short-Term and Long-Term Disability - Employee Assistance Program - Wellness Program - And More ! What you will do: Under direct supervision, tracks and provides direct support for the planned service agreement renewal process. Actively participates in accounts receivable activities such as collections and new customer authorizations. Provides back up customer call handling, as needed. Provides administrative, day to day support in the service operational areas. How you will do it: - Responsible for the scheduling, tracking and monitoring of the touch point plans and th...