Front of House Lead

Job description

Lead a team, own the experience, and make every first impression count in this Front of Lead opportunity. Are you a confident leader who thrives on delivering exceptional client experiences? Join the team at Findex on a 12-month max term contract and take ownership of front-of-house operations across our AU and NZ offices. Leading a team of Corporate Receptionists, you will set the tone for service excellence, build strong relationships with business leaders, and ensure every interaction reflects the very best of Findex. This is a role where you can make a real impact and truly add value. Your role, your contribution: Lead, coach and develop a team of Corporate Receptionists Own front-of-house operations, standards and procedures Be the primary escalation point for front desk and facilities Partner with business leaders on VIP visitor and event requirements Drive continuous improvement in client service and office presentation Manage scheduling, rostering and coverage across all locations The benefits of joining us: Structured leadership programs and development pathways, with coaching and learning support. Strong internal networks and support across Findex to help you succeed in t...