Guest Services Representative

Job description

Cabell Huntington Hospital seeks a Guest Services Representative. Please note that shifts include evenings, midnights, weekends and holidays. Guest Relations Representative will act as liaison to Hospital departments when called upon and assist patients and visitors with non-medical requests such as: information, directions, hotel and dining recommendations and reservations, business services, transportation, travel arrangements, mailing and shipping items, lost and found and other guest service related requests. Guest Relations Representatives: - Must meet the immediate needs of patients and visitors coming to the hospital such as greeting, assisting guests with non-medical requests, information, directions, and way-finding; must perform visitor control, monitoring waiting areas, and other guest related duties. - Must be able to listen carefully and anticipate guest needs. - Possess basic computer skills. - Must speak and communicate clearly, professionally and tactfully. - Be able to multi-task; time management and problem solving skills are essential. - Must be able to work with minimal supervision. - Assist patients and visitors with any needs they may have while in the Hospita...